Privacy Policy

1. Overview

ClearState (“we”, “us”, “our”) is an online coaching and education service operated from Australia. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

By using the ClearState website or booking a private audit call, you acknowledge that you have read and understood this policy.

2. Information We Collect

We may collect the following types of personal information:

• Your name and email address
• Your role, profession, or industry (if voluntarily provided)
• Booking details submitted through Calendly
• Information you voluntarily provide in form fields, including any context about your situation
• Technical data such as your browser type, device, IP address, pages visited, referral source, and time on site (collected automatically via analytics tools)

We collect this information when you submit an enquiry form, book a call through Calendly, email us directly, or interact with the website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and manage bookings
• Communicate with leads and clients about coaching services
• Improve the ClearState website and user experience
• Measure the performance of advertising campaigns
• Comply with applicable legal obligations

4. Third-Party Tools & Cookies

The ClearState website uses the following third-party tools. Each of these services may collect data as described in their own privacy policies:

• Google Analytics 4 — collects page views, session data, referral information, device and browser data to help us understand how the website is used.
• Meta Pixel — collects page view and interaction events (such as button clicks and booking confirmations) to measure advertising performance.
• Calendly — collects your name, email, and booking details when you schedule a private audit call.
• Embedded video content — YouTube or similar platforms may collect technical data when you view embedded testimonials or videos.

The website may use analytics and advertising cookies, including Google Analytics cookies and Meta Pixel cookies, to measure website performance, understand visitor behaviour, and improve advertising relevance. These tools may collect technical information such as browser type, device information, pages viewed, referral source, and interaction events.

We do not intentionally send sensitive health information, form response content, or private coaching details to advertising platforms.

These tools may use cookies, pixels, or device identifiers. You can manage or disable cookies through your browser settings. Note that some website features may not function correctly if cookies are disabled.

5. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Information may be stored and processed by third-party service providers located outside of Australia, including in the United States.

Third-party services (Google, Meta, Calendly) process data under their own security practices and privacy policies. We encourage you to review those policies directly.

6. Disclosure to Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers only to the extent necessary to operate the website or deliver coaching services, and only where those parties are bound by appropriate confidentiality obligations.

7. Your Rights

You have the right to request access to, correction of, or deletion of personal information we hold about you. To make a request, please contact us using the details below. We will respond within a reasonable timeframe in accordance with applicable Australian privacy law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page. Continued use of the website after changes are posted constitutes your acceptance of the updated policy.

9. Contact

For any privacy-related questions or requests, please contact: